In this sectionTutorials
Deposits
On this page
Generate your unique deposit address to receive supported assets from an external wallet or exchange.
- 1
Open deposit
In the app, tap Add Funds > Deposit Crypto.
- 2
Select asset
Choose the asset you want to receive (e.g., USDT, BTCB, INKY).
- 3
Copy address
Tap Copy Address or scan the QR code displayed.
- 4
Send from external source
In your external wallet or exchange, paste the address and select BNB Smart Chain (BEP20) as the network.



1/3
Check deposit status
Check the transaction status on the sending platform. BEP20 confirmations are usually fast but may take a few minutes.


1/2
Troubleshooting
Deposit not reflected after 24h
In some cases, deposits can take up to 24 hours. If it takes longer, contact support with all transaction details: TXID, asset, amount, and date/time.
Safety tips
- Always verify the first and last 5-6 characters of the destination address before confirming.
- Minimum deposit depends on the platform or provider used.
- When in doubt, send a small test transaction first.
Last updated