In this sectionFAQ
Wallet
Common questions about the wallet, which is where every balance on Inkryptus sits.
Who holds my private keys?
Nobody does, because there is not one. Each account has its own address on BNB Smart Chain, generated when you sign up, and the wallet behind it lives inside the Inkryptus smart contract, which is what executes on it. That is the difference from the common web3 arrangement, where custody means somebody holds a key for you. No seed phrase, no manual backup, and no key to export or ask support for. If you want a key of your own, withdraw to a wallet you created yourself.
What happens if I lose access to my account?
You contact support, in the app or here, and recovery goes through identity verification. That check is the point of it: it is also what stops somebody else recovering your account.
Is it safe to keep crypto on Inkryptus?
The wallet runs on managed custody with more than one validation layer, two-factor authentication, AML and KYC checks, and contracts recorded publicly on BNB Smart Chain. Every record is on-chain and you can verify it independently. What none of that removes is market risk: what you hold can lose value.
Can I withdraw whenever I want?
Yes, for the balance sitting free in your wallet, to any compatible BEP-20 address. Assets committed to a staking contract follow that plan's rules until it ends.
Step by step: Send assets.
Which assets can I hold?
A curated and growing list of BEP-20 assets, INKY, USDT, BTCB, ETH, XRP, SOL, ADA, LTC and CAKE among them. The full list, with live prices, is on the supported coins page.
What the app credits, and the rules around it: Network & Assets.
Do I need to verify my identity?
No. You open the wallet, deposit and use it day to day without verifying. Verification is what raises your monthly withdrawal limit, and P2P asks for it before you trade.
Step by step: Complete KYC.
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