Inkryptus Tutorials

1.1 Create an account

Objective: create your account and access the app for the first time.

1. Download the official Inkryptus app from the App Store (iOS) or Google Play Store (Android).
2. Tap Create Account / Sign Up.
3. Fill in your email, full name, and username. If you downloaded the app via an IBO's referral link, the Sponsor is already linked automatically — no action needed. If you downloaded the app directly and want to link a Sponsor later, go to Profile → Account → Sponsor within 30 days of sign-up. After that window, the field locks.
4. Enter the verification code sent to your email.
5. Create a strong password and complete the requested profile details.
6. Accept the Terms of Use and Privacy Policy.

Expected result: account created and ready for immediate use.

1.2 Reset password

1. Use Forgot Password on the login screen.
2. Enter your registered email and open the link received.
3. Create a new password and finish the reset process.

1.4 How to complete KYC

1. After login, tap the profile icon (profile photo).
2. Go to Security and tap Identity Verification.
3. Complete verification using a valid document.
4. Tip: make sure the document photo is clear and readable.
5. You will also need to provide a selfie for validation.

Note: the KYC process is a security measure for both the platform and you as a user.

Expected timeline: up to 2 days. If it takes longer, contact support with account name, email, details, and a screenshot.

3.1 Buy USDT with fiat (recommended) NEW

Objective: purchase USDT directly inside the Inkryptus app using a debit/credit card or another payment method — no external exchange needed.

1. On the Home screen, tap Add Funds.
2. Select Buy USDT.
3. Choose your preferred provider from the list.
4. Enter the amount you wish to purchase and tap Confirm.
5. Tap Continue to payment.
6. Allow GPS access if prompted (required by the payment provider).
7. Complete the purchase inside the provider's screen:
   • Insert your payment method (card or another available option).
   • Enter all required details: card number, cardholder name, billing address.
   • Confirm the transaction.
8. Once the provider confirms the payment, your USDT will be deposited automatically into your Inkryptus account.

Tip: this is the fastest way to fund your account if you don't already have crypto in an external wallet.

Note: availability may vary by region depending on the provider. If no provider is available in your country, use one of the crypto deposit methods instead.

3.2 Deposit crypto (via address or QR Code)

Objective: generate your unique deposit address to receive supported assets sent from an external wallet or exchange.

1. In the app, tap Add Funds.
2. Select Deposit Crypto.
3. Choose the asset you want to receive.
4. Tap Copy Address or scan the QR code.
5. Send from your external wallet or exchange using the BEP20 network.

3.3 Via external wallet (e.g. MetaMask, Trust Wallet)

Objective: deposit crypto into Inkryptus from a self-custody wallet you already hold assets in.

1. In the Inkryptus app, go to Wallet → Add Funds.
2. Select the asset you want to receive (e.g. USDT, BTCB).
3. Copy the deposit address or scan the QR code displayed.
4. In your external wallet (MetaMask, Trust Wallet, or similar), make sure you hold the corresponding asset on the BEP20 network (for example: USDT), then tap Send or Withdrawal.
5. Enter the transfer/withdrawal amount and paste your Inkryptus wallet address in the destination field.
6. Critical: sending on the wrong network will result in permanent loss of funds. Always confirm BNB Smart Chain (BEP20) before you proceed.
7. Confirm the transaction in your external wallet and wait for the network to process it.

Tip: always double-check the first and last 5–6 characters of the destination address before confirming.

3.4 Example: USDT deposit via Binance

1. On Binance, buy/convert your balance to USDT.
2. If you do not know how to buy/convert your balance on Binance, follow this tutorial: https://www.binance.com/how-to-buy/tether.
3. In the Inkryptus app: Add Funds → Deposit Crypto → USDT.
4. Copy your Inkryptus deposit address.
5. In Binance, go to withdrawal, paste the address and select BEP20 as the network.
6. Confirm the transaction.

Tip: for first-time transfers, send a small test amount to verify the flow.

3.5 How to check if my USDT deposit is completed

If you paid via crypto (external wallet or exchange): first check the transaction status on the platform you sent from. Confirmations on the BEP20 network are usually fast but can take a few minutes.

If you paid via provider (Buy USDT / fiat):

1. Tap Add Funds on the Home screen.
2. Select Buy USDT.
3. Tap the History tab.
4. You will see all your past transactions and their current status (pending, completed, failed).

Note: if a fiat purchase shows as completed in History but the balance hasn't updated yet, wait a few minutes and refresh the app.

3.6 Deposit not reflected

In some cases, deposits can take up to 24 hours to reflect in the app.

If it takes longer than 24 hours, contact support with all transaction details.

3.7 Minimum deposit and safety check

Minimum deposit depends on the platform or provider you use. On Binance, for example, the minimum is typically US$10. For fiat purchases via provider, check the minimum shown on the provider's screen.

Safety tip: when depositing crypto, always verify the first and last 5–6 characters of the destination address and confirm the network is BEP20.

4.1 Home

• Shows estimated balance (assets + products).
• Shortcuts: Buy INKY, INKY Pool, IBO Program, and Coin Flip.
• Main tabs: Assets and Stake.

4.2 Wallet → Overview

• Total estimated balance and composition chart.
• Shortcuts to Add Funds and Send.

4.3 Wallet → Assets

Lists available assets and balances by token. Each asset has its own screen with deposit, send, buy, and sell actions (when applicable).

5.1 Asset actions

• Add Funds: generates a deposit address.
• Send: sends to a BEP20 address.
• Buy: buys using USDT balance.
• Sell: sells and converts to USDT.

5.2 Buy asset (e.g., INKY)

1. Open the INKY asset.
2. Tap Buy.
3. Enter the amount in USDT.
4. Review fee and minimum amount shown on screen.
5. Confirm.

5.4 Step-by-step: How to buy INKY

1. Open your Inkryptus Wallet.
2. Tap Wallet, then Assets.
3. Select Inkryptus (INKY).
4. Tap Buy.
5. Enter the amount or tap MAX.
6. Tap Swap.
7. Review and confirm the transaction.

Expected result: INKY balance available to open a contract.

5.5 Buy/Sell flow (USDT reference)

In the app, the reference asset is always USDT to simplify the experience. Path: Assets → select the asset → Buy or Sell.

Typical flow: USDT → Buy INKY → Stake → Harvest → Sell INKY → USDT → Withdraw.

6.1 Send assets

1. Open the asset and tap Send.
2. Paste the destination address.
3. Confirm the destination network is BEP20.
4. For external transfers, prefer USDT when compatibility is uncertain.
5. Enter the amount and validate with the email code.
6. Track the status in app history and the network explorer.

6.3 Withdraw to local currency via Binance (off-ramp)

1. Confirm the USDT deposit in Binance (Wallet → Spot).
2. Convert to your local currency (BRL / USD / EUR).
3. Go to Wallet → Spot → Withdraw and choose the method (PIX, SEPA, etc.).

Note: Binance may require KYC and additional checks depending on your region.

6.4 Step-by-step: Withdraw USDT to Binance

1. In Binance, open Wallet → Assets → Add Funds → Deposit Crypto.
2. Select USDT, choose network BSC (BEP20), and copy the deposit address.
3. In Inkryptus Wallet, open Wallet → Assets → Tether (USDT).
4. Tap Send and paste the Binance address.
5. Tap Next, enter the amount (or MAX), and tap Send.
6. Enter the verification code sent to your email and confirm.

Expected result: USDT arrives in Binance and can be converted to local currency.

7.1 Available products

• USDT Staking
• INKY Pool (Flexible)
• INKY Pool 12 months
• INKY Pool 36 months
• CAKE Staking
• BSW Staking

V2.8.0 note: the 6 and 24-month plans were discontinued for new contracts. Active contracts on those terms continue normally until maturity.

7.2 Open contract

In Inkryptus Staking, operations run in cycles.

Cycle rule: relevant actions (open, close, and harvest) take up to 1 cycle to settle. On average, consider 24h per cycle.

1. Go to Products -> Staking (or Stake shortcut on Home).
2. Select the desired staking product (for example, INKY Pool 36 months or USDT Staking).
3. Tap Open a new contract.
4. Enter the amount, review estimated yield and lock rules, then confirm.
5. Contract opening takes up to 1 cycle to confirm.
6. After confirmation, first rewards are generated in the next cycle (up to +1 cycle).
7. Fee: there is no fee to open a contract.

7.3 Step-by-step: Open INKY Pool contract (36 months)

1. From the home screen, tap Products.
2. Select INKY Pool - 36 Months.
3. Tap Open a New Contract.
4. Enter the INKY amount or tap MAX.
5. Tap Open Contract and confirm.

7.4 Harvest

Harvest means claiming rewards without closing the main contract.

1. Open the active contract.
2. Tap Harvest.
3. Review fees and confirm.
4. Processing: harvests up to US$500 equivalent are credited instantly; above US$500 the request enters the approval queue and may take up to 1 cycle (average 24h).
5. Harvest fee: fixed US$3 charged at claim time according to the operation asset.
6. Minimum harvest amount:US$3.

7.5 Step-by-step: Harvest profits and convert INKY to USDT

1. Open Inkryptus Wallet and tap Products.
2. Select your active contract and tap Harvest.
3. Confirm the harvest transaction.
4. Go to Wallet → Assets → Inkryptus (INKY).
5. Tap Sell, enter amount (or MAX), and tap Swap.
6. Confirm to receive USDT.

7.7 Common Staking cycle questions

• I opened a contract and see no yield yet: expected behavior. Opening confirms in up to 1 cycle, and first reward comes in the next cycle.
• I ran Harvest and balance did not arrive instantly: expected if harvest was above US$500 — those enter the approval queue (up to 1 cycle). Harvests up to US$500 are instant.
• I closed a contract and funds did not return immediately: expected behavior. Settlement happens in up to 1 cycle after request.
• How to reduce operational mistakes: always check staking product type, confirmed amount, contract status, and history before opening a support ticket.

8.1 Entry point and dashboard

1. Path: Home → IBO Program.
2. This area centralizes dashboard metrics, referral links, and operational IBO details.
3. The dashboard sections are organized as: Subscription, Earnings, Network, and Wallet.

8.2 First-time onboarding modal (3 screens) NEW

The first time a user opens IBO Program, a 3-screen modal is displayed to explain how the module works.

Important: this onboarding modal appears only once (first access).

8.3 Subscription screen NEW

• Shows current subscription status.
• Provides the Renew Subscription action.
• Shows your Invite Link.
• Shows a scannable QR Code that points to your invite link.

Invite link behavior: invite links are mobile-only. If opened on desktop, the user is redirected to the Inkryptus website.

8.4 Earnings screen NEW

• Detailed earnings panel with date filters.
• History of earnings and level-by-level breakdown.
• Data refresh schedule: once per day at 00:30 UTC.

8.5 Network screen NEW

• Quantitative network metrics (total users in your network).
• Growth indicator compared to the last 7 days.
• At the bottom, you can enter a username and verify whether that user belongs to your network.

8.6 Wallet screen (IBO Wallet) NEW

This is the most important IBO tab. IBO-related earnings are now separated from the user's main wallet.

1. IBO earnings stay in IBO Wallet until transfer.
2. To use those funds in regular app operations, the IBO must transfer from IBO Wallet → User Wallet.
3. Estimated Balance = total earnings currently available for withdrawal/transfer.
4. Transfer button moves all balances related to commissions, campaigns, and similar IBO earnings (currently no fee).
5. Harvest moves balances related to profit fee only.

Profit fee rule: a fixed platform fee of US$3 applies, so amounts below US$3 cannot be withdrawn, consistent with staking behavior.

8.7 Balance detail and withdrawal history NEW

• Asset-by-asset balance details inside IBO Wallet.
• History report of transfers/rescues from IBO Wallet → User Wallet.
• Use this report for reconciliation of commissions, fees, and payout operations.

8.8 Sponsor and contact sharing NEW

The IBO can share contact details (name, email, and/or phone) with their network to make direct support easier for referred users.

• Opt-in: nothing is shared automatically. The IBO controls what to make available.
• Path:Profile → Account → Sponsor (inside the IBO's account).
• Select which details to share with your network and save preferences.

8.9 Network Timeline (real-time) NEW

The Network tab in IBO shows a real-time timeline of the most recent sign-ups in your network.

• Path:IBO → Network.
• Displays new users linked to your network as they register.
• Important: Earnings data updates once per day at 00:30 UTC — the timeline is real-time, Earnings are not.

10.1 Support channels

• Via app: Support → Open a New Ticket — new flow introduced in V2.8.0 for better tracking.
• Via email: support@inkryptus.com — ticket created automatically. Recommended for sending documents, screenshots, and proof.
• If you can't access your account, use email.

10.2 How app support works

1. Path: Home → Support → Open a New Ticket.
2. Describe the issue with as much detail as possible (product, amount, date, screenshots).
3. Interaction can continue via the app or by email — both keep the same ticket history.
4. For documents, screenshots, and attachments, email is the recommended channel.
5. Keep the same ticket open to avoid duplicates and delays.

10.3 Native AI in Support (Chat with Support)

1. AI support path: Home > Support > Chat with Support.
2. Describe the issue and follow the AI guidance first.
3. If the AI cannot resolve it, request: create a ticket.
4. The AI sends the conversation context and opens the ticket automatically for you.

10.4 Ticket quality checklist (send maximum detail)

Always open the ticket with as much information as possible. This speeds up diagnosis and resolution.

• Transaction ID (TXID/hash), when the issue involves transfers, swap, withdrawal, or deposit.
• Problem description: what happened, expected behavior, and current status.
• Attempted solution: what you already tried before contacting support.
• Date/time of event (preferably with timezone) and impacted asset/network.
• Evidence: screenshots, error messages, and relevant account identifiers (without exposing sensitive data).
• Example (deposit not received): include TXID, deposit address, sent asset/network, exact date/time, amount, and screenshot of the sending wallet/exchange.