Withdrawals

Send assets (external withdrawal)

  1. 1

    Select asset

    Open the asset in your wallet and tap Send.

  2. 2

    Paste destination

    Paste the destination wallet address.

  3. 3

    Confirm BEP20

    Verify that the destination wallet supports BNB Smart Chain (BEP20).

  4. 4

    Enter amount

    Enter the withdrawal amount. Observe the minimum (US$6) and the flat platform fee (3 USDT), which is charged as a value in USDT and deducted in the asset you are sending. Network gas is a separate cost, paid to the blockchain.

  5. 5

    Validate with email code

    Tap Confirm and enter the security code sent to your email.

  6. 6

    Track transaction

    Monitor progress through the transaction hash in app history.

The USDT asset screen the send starts from
1/4
Sending USDT, from the asset screen to the authentication code.

How to find the TXID (hash)

  • External transfers: open asset details and locate the transaction hash.
  • Internal actions: check the transaction ID in app history.
  • If you cannot find it, contact support with operation details.
A transaction detail, a contract harvest
A transaction opened from history, with its ID ready to copy.

Example: Send USDT to an exchange

  1. 1

    Get the exchange deposit address

    In your exchange, open the crypto deposit section, select USDT, choose BSC (BEP20) as the network, and copy the deposit address.

  2. 2

    Send from Inkryptus

    In Inkryptus: Wallet > Assets > Tether (USDT) > Send. Paste the exchange deposit address.

  3. 3

    Enter amount and confirm

    Tap Next, enter amount (or MAX), tap Send, and validate with email code.

Expected result: USDT arrives in your exchange account for conversion to local currency.


Withdraw to local currency (off-ramp via an exchange)

  1. 1

    Confirm receipt

    In your exchange, verify USDT arrived in your spot/main account.

  2. 2

    Convert to fiat

    Convert USDT to your local currency (BRL, USD, EUR, etc.).

  3. 3

    Withdraw

    Go to your exchange's fiat withdrawal section and choose your method (PIX, SEPA, etc.).


Withdrawal limits

TierKYC StatusMonthly Limit
BronzeNo KYCUS$500/month
SilverKYC verifiedUS$500,000/month

The counter resets on the 1st of each month at 00:00:01 UTC. Check your current limits in Profile > Account > Fees.


Safety screens for INKY sends

Every time you send INKY to any address, the app shows two confirmation screens before the transfer. They appear on every INKY send and cannot be disabled.

The practical risk these screens protect against is sending INKY to a centralized exchange that does not list it (most centralized exchanges). In that case, the deposit will not be credited and recovery has to be requested manually. Any external wallet that supports BEP-20 tokens (external wallet apps, hardware wallets, etc.) accepts INKY normally.

  1. 1

    Screen 1: Extra care for INKY

    Heading: Extra care for INKY. Message: INKY is our native token. A couple of quick checks will help you send it safely. Tap Next to continue or Cancel to abort.

  2. 2

    Screen 2: Where are you sending INKY?

    Heading: Where are you sending INKY? Message: Your answer matters. Sending INKY to a wallet or exchange that does not accept it can permanently lose your funds. Read carefully and pick the correct option. Pick one:

    • My own wallet: an external wallet you control (e.g., an external wallet app or hardware wallet). Any BEP-20-compatible wallet accepts INKY.
    • Another Inkryptus wallet: another account on Inkryptus.
    • An exchange: any centralized exchange. Most exchanges do not list INKY and will not credit the deposit. The recommended workflow is to convert INKY to USDT inside Inkryptus first, then send USDT.
Send INKY, the destination address
1/5
An INKY send, with the two safety screens between the address and the amount.

Recover INKY sent to an exchange

If you sent INKY directly to an exchange without converting to USDT first, the tokens will not be credited automatically because INKY is not listed on that exchange. In most cases, recovery is possible by requesting a manual return from the exchange.

Step 1: Open a support ticket with the exchange

On most exchange apps, follow these general steps:

  1. 1

    Open menu

    Open the main menu (often a hamburger icon).

  2. 2

    Find support

    Open the Help and Support section.

  3. 3

    Select issue

    Find the self-service options and choose the crypto deposit issue (for example, Crypto Deposits Not Received).

  4. 4

    Open manual ticket

    Tap Contact Support to open a manual ticket.

Once the ticket is open, request the return of your INKY tokens to your Inkryptus deposit address via BEP20. Include the following information:

InformationWhere to find it
Transaction hash (TxID)Inkryptus app: Home > INKY > History > select the withdrawal
Exchange BEP20 address (origin)The address you sent INKY to
Inkryptus deposit address (destination for refund)Inkryptus app: Home > INKY > Receive
INKY token contract (BEP20)0x75a320C97205DD2e70e09085d1408c73A73D4d8f

Step 2: If the exchange asks whether the address is a contract

Share the following message with them:

Step 3: If the exchange requests official confirmation from Inkryptus

Contact Inkryptus support. We will provide a confirmation message you can forward to the exchange.

Step 4: After the tokens are back in your Inkryptus wallet

  1. 1

    Confirm balance

    Go to Wallet > Assets > INKY and verify the returned tokens are visible.

  2. 2

    Convert to USDT

    Tap Sell to convert INKY to USDT.

  3. 3

    Send USDT to the exchange

    Send the USDT to your exchange address via BEP20. This is the recommended workflow for moving value out of Inkryptus.


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