Inkryptus is a crypto solutions platform with a digital wallet
and integrated products inside the same app. In one environment, you can store assets, add funds, buy and
sell, join staking, use the IBO Program, and access on-chain utilities such as Coin Flip.
Does Inkryptus work like a traditional exchange?
The model is different: Inkryptus prioritizes a wallet-first
experience with native app products, reducing technical steps and making operations clearer for beginner and
intermediate users.
Can I use it in a browser?
At the moment, primary usage is through the official iOS and
Android app, where the complete operational flow of the platform is available.
2. Account & Security
How do I create an account?
Registration was designed to be simple and secure: download
the official app, tap Create Account / Sign Up, fill in the requested information, validate
the code sent by email, create your password, and accept the terms. Registration is available only for users
aged 18+.
You can recover access quickly from the login screen: use
Forgot Password, enter your registered email, and follow the instructions sent. This flow
also helps identify your username.
If needed, contact support with your account name, registered
email, details, and a screenshot of the issue.
How do I complete KYC (Know Your Customer - identity verification)?
KYC (Know Your Customer) improves account security and
strengthens user protection. After login, tap the profile icon, go to Security, then
Identity Verification. Submit a valid document and a clear selfie for validation.
To speed up approval, use good lighting and readable images.
Yes. The platform combines in-app validations, email
verification for critical actions, and optional biometric authentication on the device (Face ID/Fingerprint),
focused on simple usage and operational protection.
I do not receive the verification code by email. What should I do?
First, confirm your app is up to date and check inbox/spam. If
the code still does not arrive, contact support with account name, registered email, details, and a screenshot
of the issue.
My KYC stayed "under review" for too long. What is the expected timeframe?
The standard timeframe is up to 2 days, since validation is
performed by a specialized partner. If it exceeds this period, contact support with account name, email,
details, and screenshot.
KYC fails or does not start after tapping "Start Verification". How do I fix it?
Update the app and try again. Then check connection and camera
permissions. If it persists, contact support with account name, email, details, and screenshot of the issue.
How do I change account email, phone, name, or birth date?
At this time, these changes are not yet enabled in the
standard flow. This functionality is part of the platform roadmap and will be available in a future update.
3. Network & Assets
Which network does Inkryptus support?
To maintain security standards and operational consistency,
Inkryptus operates exclusively on BNB Smart Chain (BEP20), which is the token standard
accepted in the app. Transfers on any other network may cause permanent fund loss.
Which assets are currently supported?
The wallet works with a BEP20 asset selection aligned with the
platform's current ecosystem, including:
USDT (Dollar Tether)
BTCB (Bitcoin on BNB Chain)
ETH (on BNB Chain)
INKY
CAKE
BSW
RDNT
SHIB
This list may evolve with the product roadmap; always confirm
in the app before transferring.
Can I send any BEP20 token?
No. In addition to being on the correct network, the asset
must be listed as supported by Inkryptus. Unsupported tokens may not be credited.
4. Deposits & Wallet
How do I add funds?
The deposit flow is straightforward: use Add
Funds on Home or in Wallet, select the asset, copy the address (or QR code), and
send through BEP20.
At this moment, in-app deposits are made using supported
crypto assets. Fiat (traditional currencies such as USD and EUR) depends on roadmap and regulatory compliance
by jurisdiction.
How do I track balance and history?
In the Wallet area, you can track estimated
balance, composition between assets and products, transaction history, and active contracts in one panel.
A deposit was sent but did not appear in the wallet. How should I check and act?
First, validate BEP20 network, asset, and on-chain status
(TXID, the unique transaction code on blockchain). Credit may take up to 24h. If it does not reflect after
this period, contact support with all details.
For maximum operational safety, make a small test transaction
first and, after confirming credit, move the main amount.
5. Buy, Sell & Send
How do I buy and sell assets in the app?
Buy and sell are done directly on each asset screen using
Buy and Sell. Before confirmation, app shows fee and minimum values for
informed decision-making.
For better receiving compatibility, operational recommendation
is to send USDT on BEP20. Some exchanges/wallets do not support direct reading of INKY.
Therefore, recommended procedure is to convert INKY to
USDT before sending outside Inkryptus and always confirm BEP20 network.
INKY was sent out without converting to USDT. Is reversal possible?
In some cases recovery is possible with destination platform
when exchange/wallet offers reversal process. Analysis depends on receiving platform policy.
If a ticket is opened, transaction data is usually required
(such as TXID on BNB Smart Chain and return address).
I made a swap and balance did not update. How long does it take?
In specific operational scenarios, balance may take up to 24h
to reflect. If it exceeds this period, contact support with details.
Why don't I receive exactly displayed price when selling a large amount of INKY?
And why does buying also change price?
In AMM logic (Automated Market Maker, automatic pricing model
based on liquidity pools), price is dynamic and adjusts during order execution. This makes price formation
transparent and based on supply and demand.
Displayed price is value of the next traded
token at that moment, not average price of the entire order.
Large sell:
price tends to decrease
Large buy:
price tends to increase
Legend:
dynamic execution price (AMM), varying by volume and liquidity.
When you sell (INKY to USDT):
INKY amount in the pool increases.
USDT liquidity in the pool decreases.
INKY price decreases during execution.
When you buy (USDT to INKY):
USDT amount in the pool increases.
INKY liquidity in the pool decreases.
INKY price increases during execution.
Summary: this is AMM pricing mechanism
(supply and demand), not hidden fee and not platform error.
What happens if I delete account without withdrawing funds?
To preserve assets, withdraw before closing account. Deletion
without prior withdrawal may cause permanent loss of values.
6. Staking
Which pools are available?
Main products include USDT Pool, INKY Pool (flexible), fixed-term INKY Pools (6, 12, 24 and 36 months), CAKE Pool and BSW Pool, allowing
strategies by profile and time horizon.
What is total INKY supply and how is it distributed?
Total supply is 200,000,000 INKY, with a
distribution model designed for long-term sustainability.
5% (10,000,000 INKY): allocation for company operations (OPEX).
95% (190,000,000 INKY): allocated for community distribution through staking rules.
Why does staking yield increase or decrease over time?
Yield is dynamic by design, following transparent platform
rules. This allows system adjustment to ecosystem growth without promising artificial fixed rates.
In the current model, daily staking emission is distributed
proportionally across eligible contracts. When total staked amount increases, the same emission is split among
more participants; when it decreases, distribution occurs over a smaller base.
In summary: percentage varies according to total staked amount
at that moment.
How is staking emission calculated in practice (1% with daily cap)?
Operational logic is: emit 1% of total staked amount
per day, currently limited to 10,000 INKY tokens/day. This cap protects model sustainability over
time.
Example 1: if there are 900k INKY in staking, 1% equals 9,000
tokens/day (below cap).
Example 2: if there are 4M INKY in staking, 1% would be 40k, but
daily cap applies; emission is limited to maximum allowed.
Above 1M INKY in staking, daily emission is capped at current
10,000 tokens/day; therefore daily percentage becomes ratio between 10,000 and total staked amount.
Simplified view: the higher total
staked amount is, the lower effective daily percentage tends to be when emission cap is active.
Illustrative curve based on 1% emission with current cap of 10,000 INKY/day.
After this, distribution follows each product/plan rules
(term, eligibility, and business rule). Therefore effective yield by plan may vary over time.
Why can inflation control reduce daily percentage and still strengthen the
model?
With controlled emission, ecosystem gains predictability and
avoids inflationary growth without discipline. This helps balance user participation and token sustainability
in long term.
Without daily cap
Higher short-term emission.
Risk of accelerated inflation.
Higher structural supply pressure.
With daily cap (current model)
More predictable emission.
Inflation and scarcity discipline.
Long-term sustainability focus.
Prevents uncontrolled supply inflation.
Preserves scarcity discipline of the asset.
Encourages long-term value-building vision.
Reduces risk of structural pressure from excessive emission.
Important: this content is informational and does not
represent promise of return. Rules and parameters may evolve according to product.
Where can I track total staked amount and yield updates?
You can track in the app at Wallet → Products
and each pool/contract screen. Those screens show current operational data such as active balance, yield, and
product indicators.
As model is dynamic, always use app displayed data as official
reference for current cycle.
How do I open a contract?
Go to Products or Stake,
choose pool, tap Stake / Open a new contract, enter amount, review terms, and confirm.
Harvest is claiming yields without closing main contract. This
lets you manage cash without interrupting contract strategy.
Harvest is processing for more than 24h. What is the correct flow?
Update app, review operation, and wait processing window. If
it exceeds 24h, contact support with all details.
My previous cycle profit shows 0 or missing. What does it mean?
First update app and wait cycle closing. Then check
operational pending items. If still divergent, contact support with all details.
Balance is "locked". What is period and why?
This usually indicates allocation in a product with active
contract rules. To release, go to Staking and follow closing flow according to plan type.
Operational note: contract creation takes 1 cycle (24h). After
this cycle, cancellation may be requested when product allows it. After cancellation, there may be one more
cycle for finalization.
Fixed-term contracts follow product rules and are generally
closed at maturity. Before confirming any contract, validate period and conditions shown on screen.
7. IBO Program
What is IBO Program?
IBO (Independent Business Owner) is Inkryptus affiliate
program. With it, participant activates subscription, shares invites, and tracks network and results in
dedicated dashboard.
How do I activate or renew?
In app, go to IBO Program and activate/renew
manually. Subscription is not automatic.
Yes. This feature is intended for users aged 18+.
Recommendation is to use only amounts compatible with your profile and strategy.
9. Fees & Limits
What are the main operational fees?
Inkryptus applies operational fees by action type (for
example: withdraw, harvest, and conversion), plus specific rules for products such as staking and IBO. All
applicable costs are shown before confirmation.
Usual transactional fee reference: US$3 per applicable operation.
IBO: monthly reference subscription of US$24.
Staking: performance fee charged on effective profit, according to product rules.
Final values may vary by product, asset, and operational
updates.
Is there a performance fee in staking?
Yes. In platform model, performance fee is charged on
effective profit and not on principal amount invested. In current context, operational reference is 25% on
profit while 75% remains with client, according to active product rules.
The app does not switch to PT-BR even with phone set to Portuguese. What should
I do?
In some release cycles, new features may arrive first in
another language during initial phase. Update app and try again. If it persists, contact support with details.
Is Inkryptus legally compliant?
Platform operates focused on security, transparency, and
compliance, with continuous monitoring of requirements applicable to digital asset sector. User eligibility
and obligations depend on local jurisdiction.
For legal or tax decisions, consulting a specialized
professional is recommended.
Do I need to report crypto assets?
Tax obligations vary according to country of residence. For
tax compliance, consult an accountant or specialist in your jurisdiction.
Still have questions?
Open a ticket in the app or send an email to support@inkryptus.com.
